Role: Customer Service Representative
Location: Kearny Mesa Spectrum Branch is located at 9119 Clairemont Mesa Blvd., Ste. A San Diego, CA 92123 (potential work from home after 6 weeks of training)
Duration: 6 months contract (potential temp to perm)
Start date: September/October
Job description:
6 months of call center experience
Good attendance is a priority.
After first 6 weeks of training at office, some candidates will work from office and some will work remotely. Client will take this decision.
Candidate must have stable internet connection and equipment in case they are approved for remote.
Must be flexible for evenings and weekends as well as one shift is from 11:30 AM to 8 PM. Their regular shift is 8:30 AM - 5 PM /7:30 AM - 4 PM/9:30 AM - 6 PM
Healthcare knowledge must - HIPAA compliance, Medicaid, Medicare handling
Candidate expected to attend 60-80 calls per day.
Will handle escalated issues.
Investigatory skills/Grievance cases - researching and looking into inquiries
Epic preferred
Talkdesk Preferred - They are using this
Calls will be inbound, however, down the road they are implementing an outbound model as well but that is a long way from now.
&##127775; U.S.-Based Executive Virtual Assistant (Full-Time, Pacific Time Hours) &##127775;$18-$22 Hour. Bonuses Avaliable 100% Remote | Growth Opportunity | Support the Founder of a Fast-Paced Home Services + Real Estate Business Were hiring a world-class virtual...
Description Business and Economics Teacher | Teach in Dubai | Teaching Jobs in the UAE Elevate your teaching career at a prestigious private international school in Dubai, offering the American curriculum. We are seeking a passionate...
...Position Truck Driver Event Strategies, Inc. Alexandria, VA 22314 Job Description Event Strategies, Inc. (ESI) is a full service event production company based in Alexandria, VA. ESI is in the market to hire truck drivers with a passion to produce both large...
...Job Title: Hospice CNA Serve with Purpose, Grow with Us Compensation: $19 $25 per hour (Based on Experience) Benefits: Health, Retirement, PTO & More (Full-Time Only) Schedule: Part-Time or Full-Time | Includes Weekend Rotation Location...
...Job Description: A top food and beverage company is seeking an administrative legal assistant to provide support to the real estate group for a 3 month long contract position. The main responsibilities of this position with include preparing basic legal documents, reporting...