Job Description

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About the Company

We are an independent Property & Casualty insurance agency with over 25 years of experience serving consumers and businesses across Delaware and the surrounding area. We provide exceptional service by focusing on building strong relationships within our team, clients, and community. We are focused on leading the way in raising the standards for the employee and client experience in insurance. The ownership team has grown multiple businesses in the past and is committed to finding, developing, and rewarding talented people. We support you with a great support team and a self-service portal to help existing clients with day-to-day insurance needs like COI's, ID cards, etc. We have software to speed up and automate many of the tasks, so your job is enjoyable and efficient.

About the Role

As a key member of our team, you will be responsible for establishing and maintaining relationships with clients and referral partners, ensuring a high level of service and satisfaction.

Responsibilities

• Establish new relationships with potential clients that contact the agency and sign them up for insurance.
• Develop and maintain relationships with key referral partners.
• Identify prospects through cold calling over the phone and visiting local businesses to offer and sell insurance.
• Once a product is sold, you will need to fill out appropriate forms and input into the software system.
• Cultivate relationships and cross-sell additional lines of insurance.
• Familiarize yourself with our range of products and systems through agency-provided training.
• Ensure all renewals and requests for changes comply with company requirements.

Qualifications

• Valid and current P&C Insurance License.
• Demonstrated sales success.
• Articulate and professional in person and on the phone.
• Excellent communication skills both verbal and written.
• Excellent customer service skills (friendly, courteous and helpful).
• Organized with a high standard of quality.
• Professional in dress and behavior.
• Proficiency with Microsoft Outlook and Word.
• Self-starter, driven, and can manage rejection.
• Self-starter with confidence in working independently.
• Confident, energetic, enthusiastic with a sense of humor.
• Patient, respectful, reliable, supportive, and ethical.
• English and Spanish fluency.

Required Skills

• Excellent communication skills.
• Strong sales abilities.
• Proficiency in Microsoft Office.

Preferred Skills

• Experience in the insurance industry.
• Fluency in Spanish.

Pay range and compensation package

• Competitive compensation.
• Paid time off.
• Paid holidays.
• Excellent health benefits.
• Retirement plan.
• Training.

Equal Opportunity Statement

We are committed to diversity and inclusivity in our hiring practices and strive to create a workplace that reflects the communities we serve.

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