· Provide second-level technical support for desktop/laptop hardware, software, and peripheral
issues.
· Diagnose and resolve advanced technical issues escalated from the L1 support team.
· Install, configure, and maintain operating systems, software applications, and system updates.
· Perform root cause analysis to identify recurring technical problems and develop solutions.
· Excellent in troubleshooting break/fix issues of windows and mac computers
· Assist with network connectivity issues, including LAN/WAN, Wi-Fi, and VPN.
· Collaborate with IT team members on projects, upgrades, and implementations.
· Maintain accurate records of work performed, issues, and resolutions using the company's
ticketing system.
· Provide remote support and troubleshooting for users working from home or in the field.
· Train and mentor junior support technicians as needed.
· Ensure compliance with IT policies, security protocols, and best practices.
· Perform routine maintenance and inspections to ensure optimal performance of equipment
· Build and maintain strong relationships with end users and ensure user satisfaction
Qualifications:
· Associate or bachelor’s degree in information technology, Computer Science, or related
field, or equivalent work experience.
...portfolio to include government contracts, such as the National Security Multi-Mission Vessels (NSMVs) for the U.S. Department of Transportation... ...additional classifications such as Special Access Programs (SAP) and Sensitive Compartmented Information (SCI). The FSO will...
...Overview Join our team as a night shift, PRN, Mother/Baby Registered Nurse (RN) in Claremore, OK. Why Join Us? Thrive in a People-First Environment and Make Healthcare Better Thrive: We empower our team with career growth opportunities and resources...
...We're currently seeking experienced House Painters who are ready to work independently, manage their own jobs, and earn based on their... ...taking full ownership of the jobfrom quoting and selling to painting and finishing. This role is commission-based, offering high...
...core-based designs, and a deep understanding of Verilog/VHDL, we invite you to apply. Responsibilities: Execute RTL design and coding with expert-level proficiency Integrate ARM core-based designs into SoCs, ensuring seamless compatibility Work with AMBA Bus...
Job Description We are seeking a hands-on and solution-oriented Lead NetSuite Developer to drive the design, development, and optimization of our NetSuite ERP platform. The ideal candidate will have strong technical expertise in SuiteScript (1.0/2.0), SuiteTalk, and RESTlets...